Insights

Straight talk on strategy, change and AI.

Case studies, articles, webinars and downloads from the work we do. Short, practical and written for the people who have to make change happen.

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Webinar · Write-up

Hidden AI: the CII session

We ran the session again for CII members in August. Seven months on, the policies were in place. The confidence wasn't.

Private webinar 11 Aug 2026 · Veraxis
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Case study

From nothing to business as usual: a shared identity service

A new identity service had the technology but no way for anyone to adopt it. We built the front door.

Greenfield to BAU in 18 months
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Case study

An ERP choice the board could defend

A PE-backed manufacturer needed a new ERP its board would back. Picking the software turned out to be the easy part.

One partner, board-ready
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Case study

One operating model out of two merged businesses

Two merged businesses looked like one company on paper. We designed the model that makes it true in practice.

One model, signed off
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Webinar · On demand

Hidden AI in your business

You can't govern what you can't see. A practical look at spotting shadow AI and turning governance into habit.

60 min webinar 22 Jan 2026 · Veraxis
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Stop trying to plant magic beans

If you can’t find, trust or explain it, the robots can’t either.

3 min read 12 Nov 2025 · E. Hollingsworth
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You don’t know what you don’t know. Why open first is worth the risk.

Sometimes the most valuable ideas don’t come from what you need. They come from what you didn’t even know was out there

2 min read 10 Nov 2025 · E. Hollingsworth
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VECTOR - A Smarter Way to Track Strategic Goals

SMART goals and OKRs have their place. They also break the moment strategy changes.

1 min read 23 Jun 2025 · E. Hollingsworth
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AI and the Future of Work: Will It Be a Loom or an iPhone?

Will AI replace how we work or quietly enhance it? Two paths, and what each means for the people caught in between.

3 min read 23 Jun 2025 · A. Piggins
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Flake Happens

Change is messy by default. Adoption isn't the tool. It's how you support people through what comes after it.

1 min read 23 Jun 2025 · E. Hollingsworth
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Ask why before you start

Jumping to solutions before agreeing why the project exists is the fastest way to deliver the wrong thing on time.

3 min read 23 Jun 2025 · E. Hollingsworth
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Your Business Metrics Are Lying to You: 'Good’ Numbers Can Hide Real Problems

Data-driven decision-making is a mantra in modern business. But what if the numbers you’re relying on are not accurate?

3 min read 4 Jun 2025 · A. Piggins
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What Makes a Good Analyst? It’s More Than Just Data Processing

The best analysts aren't the ones who process the most data. They're the ones who bring clarity to complexity.

2 min read 4 Jun 2025 · A. Piggins
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Visuals Make Everything Clearer

How do you use visuals to simplify the complex? 👇

1 min read 4 Jun 2025 · A. Piggins
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Sticky Preparedness

Preparation is not paranoia. Teams that stay ready for both planned sessions and unexpected calls become the ones others rely on.

1 min read 4 Jun 2025 · A. Piggins
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Bugs or features? Decide the rules before the crisis

Bugs or features is not a formula. It's a judgment call about impact, strategy and what you can actually deliver.

2 min read 4 Jun 2025 · E. Hollingsworth
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Share the Draft, Save the Pain

Sharing early is smarter than perfecting in isolation - early drafts invite feedback, build trust, and keep projects on track. How do you handle work in progress? 👇

1 min read 4 Jun 2025 · A. Piggins
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Protect Your Deep Work Time

Deep work beats busy work, protect your focus with scheduled blocks, clear boundaries, and fewer distractions to stay effective, not just active

1 min read 4 Jun 2025 · A. Piggins
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Meetings Without Agendas Are Time Traps

Time’s our most limited resource, respect it by making meetings clear, focused, and goal-driven. Prep with purpose, end with outcomes, and always ask: did we use this time well?

1 min read 4 Jun 2025 · A. Piggins
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Correlation isn't proof your IT spend worked

Ice cream sales don't cause sunburn. IT wins and correlation are easy to mistake for each other and expensive when you do.

2 min read 4 Jun 2025 · E. Hollingsworth
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Frameworks Are Not a Personality

Frameworks are tools, not commandments. Translate them, adapt them, make them fit the client in front of you.

1 min read 4 Jun 2025 · A. Piggins
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The erosion of signal in a sea of slick, soulless noise

The world is full of noise. Originality comes from depth, not speed. Slow down long enough to think.

4 min read 4 Jun 2025 · E. Hollingsworth
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Embracing Uncertainty

Certainty is a luxury we no longer have. The teams that thrive treat uncertainty as the climate, not the weather.

3 min read 4 Jun 2025 · A. Piggins
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Clarity Without Ownership? Still Chaos

🧭 Today’s Quick Lessons Learnt: A clear strategy only works if someone owns it

1 min read 4 Jun 2025 · A. Piggins
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AI Is Running Your Business. Shouldn’t You At Least Supervise?

Your team is already using AI. If you don't know how, that's a risk problem you need to solve first.

4 min read 4 Jun 2025 · E. Hollingsworth
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A Consultant Walks Into a Meeting...And Other Red Flags

Ten habits that give consultants a bad name, with what good looks like for each.

3 min read 4 Jun 2025 · E. Hollingsworth
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Not sure where to start?

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